I felt listened to and involved.
Adviser was very helpful and friendly
You take the pressure off us, the customers!
Great local and family owned business. Having worked for the company and closely with Simon – I wouldn’t be exaggerating when saying the client comes first, second and last to the company.
I found Rob to be very helpful. He explained everything well. He rang back when he said he was going to, to fit around my work. He listened to what I needed and didn’t try to over sell. I have already recommended Cream to one colleague.
Liam was very friendly and put me at ease straight away, and whilst been very professional at all times he made me feel totally relaxed. We discussed my needs at length and I felt totally valued. I would recommend Liam Cook as a great ambassador for his company and a credit to his profession. He did everything he said he would in a most dedicated and professional way. I owe him a great deal of thanks for his dedication and commitment. I would be grateful if you passed on those thanks.
Could not have been more helpful
Liam was very friendly whilst maintaining a professional stance, he said he is a credit to the company and will recommend cream to other people
Robbie explained everything very clearly throughout the process
Very helpful, cheerful and friendly person. Took in to account all our needs and cost.
Liam gave a very professional service and was clear throughout.
My advisor was, polite , knowledgable and extremely helpful in every aspect of the call
Liam was friendly professional and knowledgeable. Kept us up to speed at every stage and made us feel like we were the only client he was working for though I imagine that was not the case by any stretch of the imagination. All in all a very positive experience.
Dave was great! Very easy to work with and nothing was too much trouble.
Robbie was very on the ball ! I was keen to get up and running with my cover but had a couple of issues before I could I was advised to wait and proceed again at a later date. Everything was fine and I got a fantastic cover policy for my needs. Also Robbie stayed in contact throughout the process which I thought was very professional.
From start to finish everything was explained fully everybody I spoke to were very polite and chatty putting me at ease always interested in my every day things I would go as far and say one the finest companies I have the pleasure to work with for a very long time.
The adviser took the trouble to find out exactly what I wanted from an insurance policy and made me feel very confident that he would find a solution to help me obtain better value for money.
Did not feel pressurised into going over my personal budget all products and benefits explained clearly plus more importantly i had time to express any queries and did not feel rushed into an immediate decision.
The adviser was quick, courteous and got the product i required at a reasonable price and set up easily
My mortgage broker was straight to the point, factual, extremely easy to get a long with and determined to get us the best deal. I couldn’t have asked for anything more.. very happy!
Fantastic service from the guys at Cream, both for our mortgage, life insurance and trusts. Would definitely recommend them.
Received fantastic advice when I revamped my life policies. Had me and my family at heart and ensured we were all covered properly. Found the Advisor Spencer extremely professional and helpful
I was a first time buyer, so the process of getting a mortgage was new for me. The consultant at Cream Financial Solutions was very professional and clearly led us through the process in a friendly and down to earth way. The purchase went through really smoothly and was made much easier by Spencer who did everything for us explaining it all as he went, and all we had to do was provide the paperwork he needed. I would definitely recommend speaking to these guys and I now have a lovely home. Thanks Spencer.
Nobody better at dealing with mortgages and life insurance. Have used them for many years and never had any problems. They always give an excellent service and all of the advice given is tailored to individual circumstances unlike comparison sites. Have recommended to all my family and friends.