What Our Clients Say

James talked me through everything in detail and in a professional way.

Mr. P

Just explained everything so well and kept us informed regularly throughout the whole process.

Mr. S

Service I received was very professional, the advisor was extremely helpful, knowledgeable and friendly.

Mrs. P

Really surprised how quick and easy it was.  It prompted me to think about things I had never thought about, such as guardianship for my kids.


We discussed what my needs were and he found a solution to those needs at an affordable price for me.

Mrs. Murphy

The agent luke was great he was so understanding and would often refer to his own personal life which helped to know that he is just like us.

Mr. T

Pleased with the service and level of communication via email and telephone.

Mrs. P

Excellent service. Advisor make us very confident to choose correct services. Highly recommended financial company.

Mr. S

We were kept up to speed at all times and James was extremely helpful

Mr. Bell

Very quick service.


Robbie was fantastic when he was helping me!  I was really impressed.

Mr G

Dave Johnson handled the case very well for me. I believe he did everything he could to ensure a smooth handover. I would highly recommend him to friends and family.

Mr. Baker

Sharon was excellent. Very knowledgeable of her products and extremely helpful.

Mr. F

Ian was a very helpful and friendly advisor whom I would highly recommend.

Mr. Mankin

Superb service, David is absolutely exceptional at his job, recommended to all of our friends and business contacts.


Liam was very knowledgeable, friendly & helpful. He made sure that he fully understood our needs & tailored our product to meet that.

Mr Grainger

I found Robbie Boulton very polite, informative. He was helpful and explained everything fully and answered all my questions.

Mrs Pook

My advisor Ian made the whole process easy by explaining everything clearly and giving me good advice on what products would be beneficial For my needs of cover.

Mrs Wright

Very Happy with the service i received. Liam was very professional throughout the whole process.

Liam was very patient & understanding with regards to my current circumstances.

Mr Nelson

Mr Woolley was very clear in his advice and helped me, but did not coerce me, into deciding what were the best options for my situation. At all times I felt I could change my mind if I wished. He also acted very quickly and efficiently; the whole process was concluded in a short time. I was very happy with his service.

I was able to easily understand the advice given and I was impressed with the speed and efficiency in the setting up of my new life insurance policy and funeral plan.


Dave is very professional and does a top job when sourcing our mortgage and insurance.

Mr. Siers

David Johnson is personable and professional; offering valuable advice and a range of products to suit my needs. He provides regular updates and guidance throughout the whole process.

Mrs G

David is a true professional, an in depth knowledge of the market and a personal touch to guide you through. David took away all the hassle and provided me with a brilliant deal. couldn’t rate him highly enough.

Mr S

Robbie was very informative & patient! Explained fully the details I was concerned about….

Mrs Johnson

Luke was very helpful and thorough with everything he completed for me.


David is a true professional, an in depth knowledge of the market and a personal touch to guide you through. David took away all the hassle and provided me with a brilliant deal. couldn’t rate him highly enough.

Mr Q Swancott

Friendly excellent service

Mr Garret

I felt listened to and involved.


Adviser was very helpful and friendly


You take the pressure off us, the customers!


Great local and family owned business.  Having worked for the company and closely with Simon – I wouldn’t be exaggerating when saying the client comes first, second and last to the company.

Highly recommended!

N Grandison

I found Rob to be very helpful. He explained everything well. He rang back when he said he was going to, to fit around my work. He listened to what I needed and didn’t try to over sell. I have already recommended Cream to one colleague.

Mrs. W Busby

Liam was very friendly and put me at ease straight away, and whilst been very professional at all times he made me feel totally relaxed. We discussed my needs at length and I felt totally valued. I would recommend Liam Cook as a great ambassador for his company and a credit to his profession. He did everything he said he would in a most dedicated and professional way. I owe him a great deal of thanks for his dedication and commitment. I would be grateful if you passed on those thanks.

Mr. Humble

Could not have been more helpful

Mr. D Ornsbury

Liam was very friendly whilst maintaining a professional stance, he said he is a credit to the company and will recommend cream to other people

Mr. H

Robbie explained everything very clearly throughout the process


Very helpful, cheerful and friendly person. Took in to account all our needs and cost.

Mr. C Holzmann

Liam gave a very professional service and was clear throughout.


My advisor was, polite , knowledgable and extremely helpful in every aspect of the call


Liam was friendly professional and knowledgeable. Kept us up to speed at every stage and made us feel like we were the only client he was working for though I imagine that was not the case by any stretch of the imagination. All in all a very positive experience.

Mr. A Bekir

Dave was great! Very easy to work with and nothing was too much trouble.


Robbie was very on the ball ! I was keen to get up and running with my cover but had a couple of issues before I could I was advised to wait and proceed again at a later date. Everything was fine and I got a fantastic cover policy for my needs. Also Robbie stayed in contact throughout the process which I thought was very professional.

Mr. A Bright

From start to finish everything was explained fully everybody I spoke to were very polite and chatty putting me at ease always interested in my every day things I would go as far and say one the finest companies I have the pleasure to work with for a very long time.

Mr. A Stanfield

The adviser took the trouble to find out exactly what I wanted from an insurance policy and made me feel very confident that he would find a solution to help me obtain better value for money.

Mr. Wayborn

Did not feel pressurised into going over my personal budget all products and benefits explained clearly plus more importantly i had time to express any queries and did not feel rushed into an immediate decision.

Mr. Whittaker

The adviser was quick, courteous and got the product i required at a reasonable price and set up easily

Mr. J Waltham

My mortgage broker was straight to the point, factual, extremely easy to get a long with and determined to get us the best deal. I couldn’t have asked for anything more.. very happy!

Mr. S

Fantastic service from the guys at Cream, both for our mortgage, life insurance and trusts. Would definitely recommend them.

James Peterson

Received fantastic advice when I revamped my life policies. Had me and my family at heart and ensured we were all covered properly. Found the Advisor Spencer extremely professional and helpful

Mandy Hamilton

I was a first time buyer, so the process of getting a mortgage was new for me. The consultant at Cream Financial Solutions was very professional and clearly led us through the process in a friendly and down to earth way. The purchase went through really smoothly and was made much easier by Spencer who did everything for us explaining it all as he went, and all we had to do was provide the paperwork he needed. I would definitely recommend speaking to these guys and I now have a lovely home. Thanks Spencer.


Nobody better at dealing with mortgages and life insurance. Have used them for many years and never had any problems. They always give an excellent service and all of the advice given is tailored to individual circumstances unlike comparison sites. Have recommended to all my family and friends.

Lyn W